OnePrint Shipping Policy

At OnePrint, we strive to deliver your orders quickly, safely, and affordably. Please review our shipping policy to understand how we handle order processing, shipping, and delivery.

Order Processing

  • All orders are processed within 1–2 business days after payment confirmation.
  • Orders placed on weekends or public holidays will be processed on the next working day.
  • You will receive an order confirmation email, followed by a shipping confirmation email with tracking details once your package has been dispatched.

Shipping Methods & Delivery Time

  • We partner with trusted courier services to ensure safe and timely delivery.
  • Standard delivery time: 3–7 business days (depending on your location).
  • Expedited shipping options may be available at checkout for faster delivery.
  • Delivery times may vary due to external factors such as weather, courier delays, or high-demand seasons.

Shipping Rates

  • Shipping costs are calculated at checkout based on weight, size, and delivery location.
  • Free shipping may be offered on orders above a specified amount (if applicable).

Shipping Locations

  • We currently ship to all major cities within [Canada].
  • International shipping is available to select countries. Customs duties, import taxes, and other fees (if applicable) are the responsibility of the customer.

Tracking Your Order

  • Once your order is shipped, you will receive a tracking number via email.
  • You can use this tracking number to monitor your order status online.

Undeliverable Packages

  • If a package is returned due to an incorrect or incomplete address, additional shipping fees may apply for resending.
  • Please double-check your shipping details before placing your order.

Damages & Issues

  • We take great care in packaging, but if your order arrives damaged, please contact us immediately at Email with photos of the package and product.
  • We will assist with replacements or refunds as per our return policy.

Contact Us

If you have any questions regarding shipping or need assistance with your order, please reach out to our customer support team at:

info@oneprint.ca